Steer clear of the ‘one person, one car’ mentality and embrace Car Next Door’s vision of shared cars for local communities. Not only could you join the movement to rake in the savings, but you could play your part in helping to reduce waste and create a cleaner, greener planet. It’s free to join the Car Next Door family, where you can choose from a huge range of vehicles, owned by your neighbours, and gain approval to pick up and drive a car within three hours.
With options to pay by the hour or by the day, Car Next Door provides a more affordable alternative to car ownership. Fuel and insurance is automatically included and every booking comes with 24-hour roadside assistance and support. So, you’ll never be left stranded at the side of the road. Whether you’re looking to borrow a car in your area or list your own vehicle, join this friendly community of over 70,000 car sharers and slice the price of driving from A to B.
- Select an offer, copy the code if one is provided and follow the link to the Car Next Door website where you can browse for an appropriate vehicle.
- Sign up to join the community for free and enter your identification details into the registration form.
- Proceed to the confirmation page where you can paste your promo code into the box provided in order to redeem your discount.
- If no code is supplied with your offer, not to worry! You can expect any discount to be applied automatically and you won’t have to do a thing.
If you are an occasional borrower, hiring a car less than once a month, you can enjoy all the benefits of Car Next Door with no monthly fee!
What is the Car Next Door eligibility criteria?
To join the Car Next Door community you must be at least 18 years old and no more than 85 years old with a satisfactory credit history. Additionally, you will need a full unrestricted licence and you must not have had any license suspensions, traffic violations or convictions. For further details, please see the Car Next Door Help Centre.
How can I borrow a Car Next Door vehicle with a child seat?
To find cars with child seats already installed, select ‘Filters’ when you search for cars and tick the ‘Child Seat’ option to narrow your search. You are also welcome to bring your own car seat, however, it is advisable to contact the car owner before you book to confirm the vehicle has the appropriate anchor points.
How can I contact a Car Next Door vehicle owner or borrower?
While Car Next Door means there’s no need to meet to swap keys, you might want to get in touch for another reason. To contact a vehicle owner or borrower during a trip, log into your account and go to Step 5: ‘Need Help? Contact Information’. To get in touch before or after a trip, log into your account and go to ‘Trips’, followed by ‘View Details’ on the relevant trip. Scroll down to reveal ‘Owner Details’.
Call Car Next Door: Call (02) 8035 8000 for Sydney, (03) 9946 4106 for Melbourne, and (07) 3188 0456 for Brisbane if you are in need of immediate assistance.
Email Car Next Door: firstname.lastname@example.org
Live chat with Car Next Door: via the contact page
To find a Car Next Door vehicle, please give this handy locator tool a spin.
You can cancel your Car Next Door trip by logging into your account online or via the app to locate the trip you would like to cancel under the ‘Trips’ tab. Click ‘Trip Details’ on the website or tap the trip in the app and select ‘Cancel Trip’. You can cancel a trip for free up to 48 hours before your trip is due to start or within one hour of booking. Please see the Car Next Door cancellation policy for further details.
For general assistance, the Car Next Door customer service line and live chat service is open 9am-6pm AEST, 7 days a week. For urgent assistance, please the customer service line is open 24/7.