More about Optus
Select an offer, copy the code if one is provided, and follow the link to the Optus Australia website to choose your mobile phone or broadband deal. Add your products to your basket, and proceed to the checkout. Enter the relevant details and paste your code into the appropriate box in order to redeem your discount. If no code is supplied with your offer, life gets even easier. You can expect to be redirected to an Optus promotion where your savings will be applied automatically - you won’t have to do a thing.
Keep up-to-date on the latest sales and promotions at Optus by browsing the ‘Deals & Bundles’ section. From double data deals to cut-price SIM plans, you’ll find a host of penny-pinching treasures on tap!
How to pay your Optus bill
Visit the Optus support page to find out in more detail how you can pay your bill. With options to pay by direct debit, over-the-phone, via the app, and more, you’re bound to find something to suit.
Where is my nearest Optus store?
Enter your suburb or postcode into the useful Optus locator tool, and find out where your nearest store is, so you can drop by and chat with the team.
Score an Optus student discount
Cash-strapped students rejoice! You can save on your mobile phone plan with the Optus Student Hub. Simply register your student status to find out what kind of promotions are on offer.
Optus shipping is free for all orders delivered within Australia except for powerline adaptors that are ordered separately from Fetch. Different products will be delivered within different timeframes, but you will receive email or text updates from Optus to confirm all timings for your order.
If your Optus order isn’t what you hoped for, you can return it within 14 days in accordance with the Optus Returns Policy. Please call Optus on 1300 300 562 to explain the issue and find out how to return your product.
Use the Optus Find-A-Store page to locate the opening times specific to your nearest branch.
Message the Optus customer service team 24/7 via the contact page or get in touch with the Optus sales team on 1800 780 219 Monday - Friday 8am, to 9pm, Saturday 9am to 7pm, or Sunday 9am to 6pm (AEDT).
For device support and troubleshooting, please call 13 13 44 Monday - Friday 8am to 7pm (AEDT)