FAQs
How codes work
How do I use a voucher code?
Find the offer you fancy and tap Get code — we’ll copy it to your clipboard and send you through to the retailer. Paste it into the promo or voucher box at the checkout before you pay, and watch the total drop.
What’s the difference between a code and a deal?
A code is a few characters you type in at the checkout. A deal needs no code at all — the saving applies automatically once you click through from vouchercloud. Either way, you start the same: tap the offer.
Can I use more than one code at once?
Usually not — most retailers allow a single code per order. If you’ve a few to choose from, go with the one that saves you the most. The offer terms will say if codes can be stacked.
Why has a code expired?
Retailers set their own end dates, and the best offers go fast. We verify codes daily and mark expiry where we know it, but an offer can be pulled early. If one’s run out, there’s nearly always a fresh one on the retailer’s page.
Account & sign-in
Do I need an account to use codes?
No — grab as many codes as you like without signing in. An account just adds the good stuff: rewards, saved favourites and a faster run through the checkout.
How do I reset my password?
Tap Sign in, then Forgotten password. Pop in the email you joined with and we’ll send a reset link straight away. Check your spam folder if it’s playing hard to get.
Can I change my email address?
Yes — update it under My profile. We’ll fire a quick confirmation to the new address to keep your account secure, so click that and you’re done.
How do I delete my account?
Head to My profile in your account settings, or drop us a line and we’ll close it for you. Your data is removed within 30 days in line with UK data rules.
Newsletter & alerts
How do I sign up for the newsletter?
Pop your email into any sign-up box on the site. We’ll send our best hand-picked codes twice a week — no spam, promise.
How do I unsubscribe?
Tap unsubscribe at the foot of any email, or manage it under Communication Preferences. You can step back in whenever you like.
Can I choose what I hear about?
Yes — pick your favourite categories and how often you’d like to hear from us under Communication Preferences, so you only get the deals that matter to you.
When it goes wrong
My discount didn’t apply — what can I do?
First, double-check the code, the minimum spend and any excluded items in the offer terms. Then try entering it again exactly as shown. If it still won’t budge, report it and try another — we’ve usually got a few.
How do I report a code that doesn’t work?
Use Report a problem on the code screen. It takes a second and helps us pull dud codes fast — keeping things working for the next saver.
Privacy & data
How is my data used?
Only to run your account, show you more relevant offers and send what you’ve opted into — nothing more. The full detail lives in our Privacy Policy.
What are cookies for?
They remember your preferences and help us show offers that are actually useful to you. You’re in charge — manage them anytime in Cookie settings.
How do I request or delete my data?
Email us with your request and we’ll action it in line with UK GDPR, usually within 30 days. You can ask for a copy of your data or have it removed.
Partner with us
How are offers verified?
Our team tests codes daily and pulls anything that’s expired or not working, so what you see is what you save.